QENDO Social Media Community Guidelines

QENDO values and encourages contributions across our social media channels. We are dedicated to educating, supporting, and raising awareness about endometriosis and associated conditions. To maintain a positive and inclusive environment, we ask that all community members adhere to these guidelines. Our social media platforms should be a space that is respectful, reliable, relevant, and safe for all users.

Content Moderation and Community Standards

Our team actively monitors our social media channels and may edit or delete posts or comments that violate our community standards. We reserve the right to remove content that falls into any of the following categories:

Abusive, Misleading, or Unlawful Content

  • We will not tolerate harassment, abuse, or content that provokes other community members. This includes but is not limited to:

  • Hate speech or discriminatory remarks, including racist, sexist, homophobic, transphobic, or bigoted comments.

  • Swearing, derogatory language, or inflammatory remarks.

  • Deliberate misinformation or misleading claims.

  • Defamatory statements or content that infringes on privacy laws.

Politically Motivated Content

While we encourage discussions on education, awareness, and support, our social media platforms are not spaces for political debates. Posts promoting political parties, candidates, or politically charged content will be removed.

Intellectual Property Infringement

Respect and acknowledge original creators when sharing content. Posts that violate copyright laws or do not properly credit original sources will be removed.

Spam and Commercial Advertising

Our social media channels are not platforms for commercial promotions. We do not accept advertisements or solicitations for commercial products or services or unsolicited requests for endorsements.

Protection of Personal Information

For the privacy and safety of our community members, we will remove any comments or posts containing:

  • Personal contact information (e.g., email addresses, phone numbers, home addresses).

  • Sensitive personal details shared publicly.

  • If we require personal details for follow-up, we will request them via direct message.

Requests for Medical Advice

As a support, education, and advocacy organisation, QENDO does not provide medical advice. Posts requesting diagnoses, treatments, or medical opinions will be removed. Additionally, while we encourage the sharing of experiences, negative reviews or complaints that name specific health professionals or organisations will be removed in accordance with defamation laws.

Violations of Social Media Platform Terms and Conditions

All users must adhere to the terms and conditions of the respective social media platform they are engaging on. Posts or comments that breach these policies will be removed.

Consequences of Violating Guidelines

If a user repeatedly violates these community guidelines, QENDO may take the following actions:

Deleting or hiding posts/comments.

Restricting or blocking the offending account.

In cases of repeated or severe breaches, cancelling the membership of individuals who fail to comply, in line with our organisation’s constitution.

Contacting QENDO

If you have concerns, feedback, or issues regarding QENDO’s social media policies or activities, we encourage you to reach out to us directly at info@qendo.org.au rather than addressing concerns publicly on social media.

By participating in QENDO’s social media channels, you agree to follow these guidelines and contribute to a supportive, respectful, and informative community.